SAP Knowledge Base Article - Preview

2554451 - Unable to export Standard Reports to Excel


  • You are running SAP Contact Center
  • Online Reports (Standard Reports) work fine, but when trying to export to Excel nothing happens
  • Exporting to CSV works but the data is misaligned and displayed incorrectly



  • SAP Contact Center 7.0
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2012 R2


SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Communications, Report, Analysis Services, export excel, reports, csv, , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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