Symptom
When a user clicks on 'Return to Content Structure' after successfully completing a course, 'The page cannot be found' is displayed.
Environment
SAP Successfactors Learning Management System (LMS)
Reproducing the Issue
1. Run through the course until it is completed.
2. Click on 'Return to Content Structure'.
Cause
When users complete the course, they are being logged out from their LMS system. Make sure to check the lesson_status on the Fiddler logs.
Resolution
Please refer customer to their content developer to remove 'logout' from lesson_status.
Keywords
logout after completing the course page cannot be found page cannot be displayed return to content structure , KBA , LOD-SF-LMS-CNT , Content , Problem
Product
SAP SuccessFactors Learning 1708