SAP Knowledge Base Article - Preview

2551018 - SMP - Intermittent LDAP Connectivity Issues


Application fails to authenticate with following error in server log:

2017-10-02 11:36:11.417 WARN Security Thread-12903 [] [] [] Connection reset
javax.naming.CommunicationException: Connection reset [Root exception is Connection reset]; remaining name 'OU=SOMEOU,DC=SOMEDC'

Restarting server fixes the problem.



  • SAP Mobile Platform 3.0 Service Pack (SP) 10 MBO Runtime
  • Microsoft Active Directory


SAP Mobile Platform 2.3 ; SAP Mobile Platform 3.0


smp sup 2.3 3.0 sidecar ldap ad connection reset , KBA , MOB-SUP , Sybase Unwired Platform , MOB-ONP , SAP Mobile Platform on Premise , Problem

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