We have two users, with the same RBP permission, both are LMS administrator, with the same workflows, and has no Domain restrictions and one of then can see the columns in the report and the other cannot.
The users are User1 (can't see) and User2 (can see).
SAP Successfactors Learning Management System B1708
Reproducing the Issue
Please provide step-by-step instructions on how to reproduce your issue:
Step 1: Proxy User1
Step 2: Go to analytics and try to load the ORD report
Step 3: See the Title and Description column
Them do the same with User2
You will that user2 can see data in the columns but user1 cannot
The data in the report is in Spanish and user1 has an English Locale ( or a different locale aside from Spanish)
Make sure that the Data that the report returns has a value for different locales ( English, Spanish, French)
Make sure that the selected Admin Active locale is in the same language as the Data in the report.
ORD reports; LMS reports missing value; , KBA , LOD-SF-LMS-REP , Reporting Data , Problem