- "Error [Server]: Fatal Runtime Exception occured; MsgClass:" error message appears in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC) when creating a model based on S/4HANA connection.
- Below error shows up when opening a previously model created from S/4HANA connection:
"Firefly Error: Error [Server]: Fatal Runtime Exception occured; MsgClass: Error [Server]: Fatal Runtime Exception occured; MsgClass: Error [Server]: (#800) You do not have the authorization for component <QUERYNAME>; MsgClass: BRAIN Warning [Server]: (#800) BRAIN(800): You do not have the authorization for component <QUERYNAME>; MsgClass:"
- GetResponse call returns 200 in Chrome Dev Tool but the Preview or Response tab contain the error message
- SAP Analytics Cloud 2017
- Live Data Connection to S/4HANA
Reproducing the Issue
- After logging into SAP Analytics Cloud, go to Modeler.
- Create a new model by using a successfully created S/4HANA Connection OR try to open a previously created model (based on S/4HANA connection)
- Error message shows up in the Modeler after choosing an S/4 query or right after trying to open a previously created model.
The S/4HANA user does not have authorization to consume data from the specific S/4HANA query.
Grant authorization to the user in order access the query successfully from SAP Analytics Cloud.
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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