SAP Knowledge Base Article - Public

2548228 - StatusCode in ResponseMessage != OK; please refer to the database trace in SAP Analytics Cloud


Error "StatusCode in ResponseMessage != OK; please refer to the database trace for more information" from " when connecting SAP Analytics Cloud to SAP HANA using Direct Connection


  • SAP Analytics Cloud 2017
  • SAP HANA using Direct Connection (CORS)
  • SAML SSO enabled in SAP HANA


The Cross-Origin Resource Sharing (CORS) configuration in SAP HANA InA package is incorrect.

You will see this message if you enable SAML SSO in HANA but configure incorrectly the CORS origin.


SAP HANA XS configuration .xsacces file  "allow origin" is incorrect.

It is possible to see this message if SAML is not correctly configured in SAP HANA and you enabled SAML SSO and CORS for InA package.

For a step-by-step guide on how to configure SAP HANA in SAP Cloud Platform with Active Directory Federation Services (AD FS), you can read the following blog:

For more information on SAP HANA SAML SSO, you can also read the following blog:

See Also

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BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, CORS, HANA, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem


SAP Analytics Cloud 1.0