2547179 - User Connector - SF not updating the user's Organization field

Change in the Department/Organization in BizX is not getting updated in LMS via the User Connector - SF.

SuccessFactors Learning Management System (LMS) - All Supported Versions

1. User's Department in BizX is Mapped to Organization in LMS
2. The user's Department is changed in BizX
3. The employee export sends this updated data via the feed file for the User Connector SF to process.
4. The Connector processes the file and still does not update the user's organization in the user record.
5. No Exceptions are seen in the Results for the Connector run for the users for whom the data was not updated.
6. ORG_ID is a reference field, so if the Organization ID is not present in LMS, the Connector should create the Organization , but it does not create it.

The default value for the orgDomain id is not configured in the CONNECTOR configurations properties file.

1. Navigate to System Admin > Configuration > System Configuration > CONNECTORS and search for the property sfuser.connector.defaultValue.orgDomainID=
2. Set a default value for the orgDomain so that the Organization record which is not present in the system can be created in that domain.

If we do not have a value configured for this property, the connector will not be able to create an Organization record and hence update the user record with the new Organization data.

ORG_ID, DEPARTMENT, User Connector - SF, orgDomainID, sfuser.connector.defaultValue.orgDomainID= , KBA , LOD-SF-LMS-CON , Connectors , Problem