SAP Knowledge Base Article - Preview

2545835 - CMS has high memory and CPU usage, repeated errors in the logs: "Failed to get session id from handle and handle is not set to bypass nor server-server discovery"

Symptom

  • The Central Management Server (CMS) CMS.exe process has a quite high CPU usage
  • The Central Management Server (CMS) CMS.exe process uses over 2 GB of memory
  • Overall Stability and performance of Server is unhealthy
    • Also observed many iterations in the CMS GLF log files of:
      Error "Failed to get session id from handle and handle is not set to bypass nor server-server discovery"


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Environment

SAP BusinessObjects Business Intelligence Platform 4.1 SP07

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Business Intelligence platform 5.1.8 ; SAP BusinessObjects Business Intelligence platform 5.1.9 ; SAP BusinessObjects Business Intelligence platform 6.1.3 ; SAP BusinessObjects Business Intelligence platform 6.5 ; SAP BusinessObjects Business Intelligence platform 6.5.3 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP ERP 6.0

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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