SAP Knowledge Base Article - Public

2544722 - Company Logo is not displaying correctly

Symptom

The company logo is not displaying correctly, its cut off or not fully visible.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Logon to Bizx;
  2. Navigate to the Home Page;
  3. The logo appears distorted/cut off in the header of the home page and other pages.

Cause

The size settings in Theme Manager have been set to small for the logo.

Resolution

To fix the issue, please:

  1. Navigate to Theme Manager;
  2. Select the theme you have enabled;
  3. Expand the Fine Tune tab;
  4. Expand the Logo tab;
  5. Change the Logo Width to Auto;

     logo settings.png

If the logo is displaying correctly on all pages except the home page after this then you can check the following:

  1. Expand the Fine Tune tab;
  2. Expand the Landing page theme tab;
  3. Check to see if the selected theme is different;

    landing page.jpg

If the landing page theme has a different theme to the one you have edited already then you must follow the above steps on this theme too.

See Also

2089436 - System: Uploading and displaying your company logo into the SuccessFactors Application - BizX Platform

Keywords

Company Logo, not displaying correctly, Logo cut off, logo, cut off, disappear , KBA , LOD-SF-PLT-LGO , Company Logo , Problem

Product

SAP SuccessFactors HXM Suite all versions