SAP Knowledge Base Article - Public

2543907 - Decimal Notation In E-mail Notification

Symptom

The Decimal Notation maintained for a user is 1,234,567.89 but the e-mail notification, generated by a workflow rule displays the Decimal Notification as 1.234.567,89

Reproducing the Issue

  1. Log in with user ABC(where ABC is User ID).
  2. Go to Personalize and select My Settings.
  3. Under Regional Settings tab, the value maintained for Decimal Notation field is  1,234,567.89.

But the e-mail notification received by the user ABC contains all values with Decimal Notation 1.234.567,89

Cause

The Decimal Notation maintained for Administrator Business Role is 1.234.567,89.So when the workflow rule is triggered the value is fetched in 1.234.567 ,89 this Decimal Notation.

The Personalized Decimal Notation 1,234,567.89 will only be seen in the UI for user ABC.But this will not be reflected in the e-mail notifications sent from the system as e-mail notifications are sent to multiple users.

It is not possible to change the decimal notation in notification only for a particular user.

Resolution

This is the expected system behavior.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711