- Incident was logged under the wrong system
- Incorrect system ID was selected while creating the incident
- System selected while creating incident is different than the system in question
- You want to change the system ID on an existing incident because the issue is affecting a different system; for example, you have the issue in production, but you replicated it on a testing environment.
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change, system ID, incorrect, customer incident, system data , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To
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