SAP Knowledge Base Article - Preview

2543254 - Incorrect System ID in Customer Incidents - SAP ONE Support Launchpad


  • Incident was logged under the wrong system
  • Incorrect system ID was selected while creating the incident
  • System selected while creating incident is different than the system in question
  • You want to change the system ID on an existing incident because the issue is affecting a different system; for example, you have the issue in production, but you replicated it on a testing environment.



SAP ONE Support Launchpad


change, system ID, incorrect, customer incident, system data , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.