The Answer Score key figure shows 0 value for Ticket Survey Answers data source.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Business Analytics work center.
- View Design Data source.
- Open the data source: Ticket Survey Answers.
The key figure Answer score has zero value.
- Go to the Surveys work center.
- Open the Survey.
- Under tab Design, open the Question.
The Score for the answers is 0.
Give values for score for each answer. Scores are only available for Question type Multiple Choice.
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