SAP Knowledge Base Article - Public

2542066 - No Option to Add Existing Sales Quote Under Sales Documents Tab in Opportunity

Symptom

No option to Add existing Sales Quote under the Sales Documents facet/tab in an Opportunity.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Opportunities view.
  3. Search and open opportunity XYZ (XYZ represents the ID of the opportunity).
  4. Go to the Sales Documents tab.
  5. Select the Action wheel under Sales Quotes section.
  6. Here, the Add option is missing to add existing sales quotes.

Cause

The Adding existing sales quote functionality in opportunity is not supported in SAP Cloud for Customer.

Resolution

This is the expected system behavior. However, you can create a new Sales Quote as a Opportunity follow-up document.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711