SAP Knowledge Base Article - Preview

2540818 - No tunnels subscribed for tunnelId account


SAP Cloud Platform destination (communication via SAP Cloud Platform Cloud Connector) fails with:

JCO_ERROR_COMMUNICATION: Opening connection to backend failed: No tunnels subscribed for tunnelId account:///<tunnelId account name>



  • SAP Cloud Platform
  • SAP Cloud Platform Cloud Connector
  • Release Independent


SAP Business Technology Platform 1.0 ; SAP Connectivity service 2.0 ; SAP HANA 1.0, platform edition


Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access Control HANA DB Cloud to On-Premise HTTPS connection ABAP SccEndpointValidator JCO_ERROR_COMMUNICATION tunnelId  Location ID jco.client.cloud_connector_location_id , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Cloud to On-premise Connectivity service , Problem

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