SAP Knowledge Base Article - Preview

2540482 - Barcode reading crashes in Android client


  • Agentry client is installed on a device running Android version 5.x or later
  • User attempts to input data such as equipment data using the built-in barcode scanning features 
  • Agentry client crashes right away



  • SAP Work Manager version 6.3 
  • SAP Mobile Platform SDK version 3 Service Pack 13 Agentry client


SAP Mobile Platform SDK 3.0 ; SAP Work Manager 6.3.0


barcode, bar code, crash, Agentry, syclo, Android, Nougat, Marshmallow , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-SAP-WM , Syclo SAP Work Manager Application , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , Problem

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