When trying to use Recruiting Marketing / Manage Career Site Builder / Advance Analytics... you are getting different errors and so you need to check the Datacenter URL in Provisioning.
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- SAP SuccessFactors Recruiting Marketing
- SAP SuccessFactors Recruiting Management
Incorrect or missing RMK datacenter URLs in Provisioning will cause multiple issues.
Go to Provisioning > Configure Recruiting Marketing Datacenter URL > make sure you have the correct URLs:
|URL Type||DC Rackspace Stage||DC Rackspace Production|
|Recruiting Marketing ERM SSO URL||https://bizx.stage.jobs2web.com||https://bizx.jobs2web.com|
|Recruiting Marketing job post sync URL||https://javamaint.stage.jobs2web.com||https://javamaint.jobs2web.com|
|Recruiting Marketing REST URL||https://api.stage.jobs2web.com||https://api.jobs2web.com
DC 2 URLs
|URL Type||DC 2 Stage||DC 2 Production|
|Recruiting Marketing ERM SSO URL||https://bizx2.stage.jobs2web.com||https://bizx2.jobs2web.com|
|Recruiting Marketing job post sync URL||https://javamaint2.stage.jobs2web.com||https://javamaint2.jobs2web.com|
|Recruiting Marketing REST URL||https://api2.stage.jobs2web.com||https://api2.jobs2web.com
DC 12 URLs
|URL Type||DC 12 Stage||DC 12 Production|
|Recruiting Marketing ERM SSO URL||https://bizx12.stage.jobs2web.com||https://bizx12.jobs2web.com|
|Recruiting Marketing job post sync URL||https://javamaint12.stage.jobs2web.com||https://javamaint12.jobs2web.com|
|Recruiting Marketing REST URL||https://api12.stage.jobs2web.com||https://api12.jobs2web.com|
DC 17 URLs
|URL Type||DC 17 Stage||DC 17 Production|
|Recruiting Marketing ERM SSO URL||https://bizx17.stage.jobs2web.com||https://bizx17.jobs2web.com|
|Recruiting Marketing job post sync URL||https://javamaint17.stage.jobs2web.com||https://javamaint17.jobs2web.com|
|Recruiting Marketing REST URL||https://api17.stage.jobs2web.com||https://api17.jobs2web.com|
DC 19 URLs
|URL Type||DC 19 Stage||DC 19 Production|
|Recruiting Marketing ERM SSO URL||https://bizx19.stage.jobs2web.com||https://bizx19.jobs2web.com|
|Recruiting Marketing job post sync URL||https://javamaint19.stage.jobs2web.com||https://javamaint19.jobs2web.com|
|Recruiting Marketing REST URL||https://api19.stage.jobs2web.com||https://api19.jobs2web.com|
As you can see, the pattern is always the same. The number of the datacenter is either before ".stage" for the Stage url and before ".jobs2web" for the production url.
So if your instance RMK was on the DC 44, it would be https://bizx44.stage.jobs2web.com and https://bizx44.jobs2web.com for the first row...
Note: Only SAP Product Support, Professional Services, and certified SAP Partners have access to Provisioning. If you are a certified SAP Partner and do not have access to Provisioning, please reach out to the Partner Support at https://partneredge.sap.com or refer to the following KBA:
2275230 - RMK Portal URL and RMK Job Search URL - Recruiting Marketing
URL, RMK, datacenter, provisioning, RCM, bizx, javamaint, api , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RMK , Recruiting Marketing , Problem