SAP Knowledge Base Article - Public

2539024 - RMK datacenter URL in Provisioning - Recruiting Marketing

Symptom

When trying to use Recruiting Marketing / Manage Career Site Builder / Advance Analytics...  you are getting different errors and so you need to check the Datacenter URL in Provisioning.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Marketing
  • SAP SuccessFactors Recruiting Management

Cause

Incorrect or missing RMK datacenter URLs in Provisioning will cause multiple issues.

Resolution

Go to Provisioning > Configure Recruiting Marketing Datacenter URL > make sure you have the correct URLs:

rmk_datacenter_URL.jpg

Rackspace URLs

URL Type DC Rackspace Stage DC Rackspace Production
Recruiting Marketing ERM SSO URL https://bizx.stage.jobs2web.com https://bizx.jobs2web.com
Recruiting Marketing job post sync URL https://javamaint.stage.jobs2web.com https://javamaint.jobs2web.com
Recruiting Marketing REST URL  https://api.stage.jobs2web.com https://api.jobs2web.com


DC 2 URLs

URL Type DC 2 Stage DC 2 Production
Recruiting Marketing ERM SSO URL https://bizx2.stage.jobs2web.com https://bizx2.jobs2web.com
Recruiting Marketing job post sync URL https://javamaint2.stage.jobs2web.com https://javamaint2.jobs2web.com
Recruiting Marketing REST URL  https://api2.stage.jobs2web.com https://api2.jobs2web.com


DC 12 URLs

URL Type DC 12 Stage DC 12 Production
Recruiting Marketing ERM SSO URL https://bizx12.stage.jobs2web.com https://bizx12.jobs2web.com
Recruiting Marketing job post sync URL https://javamaint12.stage.jobs2web.com https://javamaint12.jobs2web.com
Recruiting Marketing REST URL  https://api12.stage.jobs2web.com https://api12.jobs2web.com


DC 17 URLs

URL Type DC 17 Stage DC 17 Production
Recruiting Marketing ERM SSO URL https://bizx17.stage.jobs2web.com https://bizx17.jobs2web.com
Recruiting Marketing job post sync URL https://javamaint17.stage.jobs2web.com https://javamaint17.jobs2web.com
Recruiting Marketing REST URL  https://api17.stage.jobs2web.com https://api17.jobs2web.com


DC 19 URLs

URL Type DC 19 Stage DC 19 Production
Recruiting Marketing ERM SSO URL https://bizx19.stage.jobs2web.com https://bizx19.jobs2web.com
Recruiting Marketing job post sync URL https://javamaint19.stage.jobs2web.com https://javamaint19.jobs2web.com
Recruiting Marketing REST URL https://api19.stage.jobs2web.com https://api19.jobs2web.com


As you can see, the pattern is always the same. The number of the datacenter is either before ".stage" for the Stage url and before ".jobs2web" for the production url.
So if your instance RMK was on the DC 44, it would be https://bizx44.stage.jobs2web.com and https://bizx44.jobs2web.com for the first row...

Note: Only SAP Product Support, Professional Services, and certified SAP Partners have access to Provisioning. If you are a certified SAP Partner and do not have access to Provisioning, please reach out to the Partner Support at https://partneredge.sap.com or refer to the following KBA:

See Also

2275230 - RMK Portal URL and RMK Job Search URL - Recruiting Marketing

Keywords

URL, RMK, datacenter, provisioning, RCM, bizx, javamaint, api , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions