SAP Knowledge Base Article - Public

2538209 - My Employee and My classes tab are Missing When Proxying via BizX - LMS

Symptom

  • User is unable to see My Employees tab when proxying a supervisor via BizX.
  • User is unable to see My Classes tab when proxying an instructor via BizX.
  • User is unable to see My Employees tab/tile when proxying an HRBP via BizX.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Scenario 1:

  1. Log in to LMS as an admin via Admin Center in BizX >
  2. Proxy a user who is a supervisor or instructor >
  3. Notice that there is no "My Employees" or "My Classes" tab available.

Scenario 2:

  1. Log in to LMS as a User who is a supervisor or instructor via the "Learning" Dropdown in BizX >
  2. Notice that the "My Employees" or "My Classes" tab is displayed.

Scenario 3:

  1. Log in to LMS as an admin via Admin Center in BizX >
  2. Proxy a user who is an HRBP >
  3. Notice that there is no "My Employees" tab or tile available.

Cause

The BizX UI frame is different from LMS UI.

Resolution

  • To be able to see the list of employees, click "My Employees" tile to launch this tab.

My Employees Tile.PNG

  • For the "My Classes" tab there is no workaround available to access it via proxy.

  • For the "My Employees" tab/tile, when proxying an HRBP via BizX, there is no workaround available to access it.

Keywords

lms, learning, my employees, tab, tile, proxy, bizx, integrated, login, instructor, supervisor, tab, hrbp , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions