Unable to hide the Add/New button in the Ticket's Activity facet for the Task.
SAP Hybris Cloud for Customer
Reproducing the Issue
- Go to the Service work center.
- Go to the Tickets view.
- Open the Ticket XYZ (XYZ represents the Ticket ID).
- Go to the Activities facet.
- Go to the Task section.
- Notice you can see the Add/New button.
- Click on Adapt > Enter Adaptation mode and put your cursor on New/Add button.
There is no setting/option available to hide this button.
The necessary anchors/option to personalize the hiding of buttons in Task list have been added in a future release.
This is an expected behavior in current release.
KBA , AP-CR-CR , Customer Requirement , How To