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SAP Knowledge Base Article - PublicSymptom
You are participating in an SAP Analytics Cloud proof of concept (POC) program and you need technical assistance from SAP Product Support.
- What is SAP Analytics Cloud proof of concept program? - This is an opportunity for customers to test, with some assistance from SAP, an SAP Analytics Cloud system for a limited time before making a decision to purchase the software.
- How to verify that I am a POC customer? - The URL of your SAP Analytics Cloud system starts with either of the two below:
- poc-<customer/companyname>.<region>.sapanalytics.cloud
- trial-<customer/companyname>.<region>.sapanalytics.cloud
Environment
- SAP Analytics Cloud
Cause
- SAP Support is not part of the POC program so all technical assistance is done through your Pre-sales representative at SAP who must be the system owner of the POC system.
Resolution
- Please refer to the named contact (of your POC system) who has technical ownership of the POC project for support and assistance.
See Also
- Start your free 30-day trial
- https://www.sapanalytics.cloud/quick_answers/free-trial
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
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