SAP Knowledge Base Article - Preview

2536932 - Agentry Error: Unable to decrypt RSA private key


  • Unable to launch/start SMP Server successfully. 
  • Unable to log into Agentry client application due to server startup decrypt error
  • Error in Agentry startup.log, stating " Event: 0, 2, Error loading cryptography keys: Unable to open or read a keystore: Unable to decrypt RSA private key
  • Issue occurred after recent change the keystore password



  • Windows Server 2012 R2
  • SMP SDK 3.0 SP15 PL01
  • Test Environment: SMP Server Version: Build: 20160614-2314
  • Development Environment: SMP Server Version: Build: 20160614-2314S


SAP Mobile Platform 3.0


RSA, MachineKeys, server startup , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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