SAP Knowledge Base Article - Public

2536919 - Is it possible to customize the Help System on user/admin side of LMS?

Symptom

We would like to know if there is a way to customize the Help feature available on user as well as admin side of LMS

Environment

SAP Successfactors Learning Management Syste

Cause

Under LMS_ADMIN in system configurations there are two settings.

  1. baseHelpRedirectURL=/help
  2. helpRedirectorURI=/getHelpRedirector.do

Resolution

Per our Help Guide Documentation These settings should never be changed and they do control the help guide link. From Support's end we do not support any customizations done to these settings. You may be able to reach out to a implemenation partner or professional services to inquire if there is a way to customize or get a custom extenstion created in which will allow for a different functionaility for those settings.

Keywords

help,help functionality,customize help link,user side,admin side , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508