SAP Knowledge Base Article - Public

2535878 - Sales Order Number Range Begin Number below than 9000000000 not allowed: "Update for from number APCRM1_LEAN_SO_IN failed; interval is already in use"

Symptom

You are trying to define the sales order number range start with a number below then 9000000000 without success. Error message "Update for from number APCRM1_LEAN_SO_IN failed; interval is already in use" might appear for you during this.

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Select Implementation Projects view.
  3. Click in Open Activity List hyperlink.
  4. Search and open Sales Order fine-tuning activity.
  5. Click in Maintain Number Range hyperlink.
  6. In the Begin Number column insert a number below 9000000000.

You notice that system does not allow this, showing you the message "Update for from number APCRM1_LEAN_SO_IN failed; interval is already in use".

Cause

Sales Order and Sales Quote both share a common number range object internally:

Sales Quote uses the interval from 0000000001 to 8999999999;
Sales Order number range can start only from 9000000000.

 

Resolution

If you need the Sales Order number range begin number below 9000000000, you may contact your implementation manager to help with such request

If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder

An alternative you may submit an idea:https://influence.sap.com/sap/ino/#/campaign/1868

Keywords

KBA , sales oder number range , number range , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions