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2535340 - ABAP processes of instance [ABAP: UNKNOWN] did not start after 10:10 minutes.

Symptom

  • While installing a Primary or Additional Application Server (PAS, AAS) with Software Provisioning Manager (SWPM) or while Software Update Manage (SUM) creates the shadow system, below error occurs:
    • SWPM

      <html> <head> </head> <body> <p> An error occurred while processing option <i>SAP NetWeaver 7.0 including Enhancement Package 1 Support Release 1 > Software Life-Cycle Options > Additional SAP System Instances >
      Oracle > Dialog Instance( Last error reported by the step: ABAP processes of instance  [ABAP: UNKNOWN] did not start after 10:10 minutes. Giving up.)</i>. You can now: </p> <ul> <li> Choose <i>Retry</i><br>to
      repeat the current step. </li> <li> Choose <i>Log Files</i><br>to get more information about the error. </li> <li> Stop the option and continue later. </li> </ul> <p> Log files are written to
      /tmp/sapinst_instdir/NW701/LM/AS/ORA/DI. </p> </body> </html
    • In sapinst_dev.log below entries appear:
      INFO 2017-09-14 13:27:31.334 (root/sapinst) (startInstallation) [/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/modlib/iaxxbjsmod.cpp:83] id=modlib.jslib.childAppReturn
      Execution of the command "/usr/sap/SID/DXX/exe/sapcontrol -prot NI_HTTP -nr xx -function GetProcessList" finished with return code 0. Output:
      <DATE> <TIME>

      GetProcessList

      OK
      name, description, dispstatus, textstatus, starttime, elapsedtime, pid

      disp+work, Dispatcher, GRAY, Stopped, , , 20118
      igswd_mt, IGS Watchdog, GREEN, Running, 2017 09 14 13:17:20, 0:10:11, 20119
      ERROR 2017-09-14 13:27:31.565 (root/sapinst) (startInstallation) [/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/sapinst/CSiStepExecute.cpp:1117] id=controller.stepExecuted errno=FCO-00011
      The step start with step key |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|di|0|start was executed with status ERROR ( Last error reported by the step: ABAP processes of instance <SID>/D03 [ABAP: UNKNOWN] did not start after 10:10 minutes. Giving up.).
    • SUM

      Severe error(s) occurred in phase MAIN_SHDRUN/START_SHDI_FIRST!
      Last error code set:
      Shadow instance
      couldn't be started, check 'START_SHDI_FIRST.LOG' and 'DEVTRACE.LOG': Process /usr/sap/SUM/abap/exe/sapcontrol exited with 2, see '/usr/sap/SUM/abap/log/SAPup.ECO' for details
      To analyze errors during the start of the shadow instance, check the 'START_SHDI_FIRST.LOG' and 'DEVTRACE.LOG' files in directory '/usr/sap/SUM/abap/log'.
  • Above error points that the dispatcher is in GRAY status. In dev_disp or DEVTRACE.LOG, following entries appear:
    • *** ERROR => e=28 semget(3039988,1,2016) (28: No space left on device) [evtux.c 640]
      *** ERROR => DpWpEvtInit: EvtCreate (rc=1) [dpxxwp.c 521]
      *** DP_FATAL_ERROR => DpSapEnvInit: DpWpEvtInit
      *** DISPATCHER EMERGENCY SHUTDOWN ***


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Environment

Linux, Solaris operating systems

Keywords

kernel.sem  , e=28 semget ,  EvtCreate , DP_FATAL_ERROR , DpSapEnvInit , disp+work, Dispatcher, GRAY, DISPATCHER EMERGENCY SHUTDOWN , installing additional instance , startInstallation , ABAP: UNKNOWN did not start after 10:10 minutes. Giving up , controller.stepExecuted errno=FCO-00011 MAIN_SHDRUN/START_SHDI_FIRST START_SHDI_FIRST.LOG DEVTRACE.LOG , KBA , BC-INS-UNX , Installation Unix , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-CST-DP , Dispatcher, Task Handler , BC-OP-LNX , Linux , BC-INS-SWPM , Installation with Software Provisioning Manager , BC-OP-LNX-OLNX , Oracle Linux , BC-OP-LNX-RH , Red Hat Linux , BC-OP-LNX-SUSE , SUSE Linux , BC-OP-SUN , SUN Solaris , Problem

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