You created a workflow rule for a object with timing 'on every save' that is getting triggered when you just create it.
Reproducing the Issue
- Login in the system.
- Create an object (i. e. an Opportunity) that has a workflow rule defined to trigger on every save of it.
You notice that the workflow rule was triggered when you just created the object.
When an object is created in the system, a 'save' action is triggered. We can understand 'on create only' workflow timing as 'on first save only'.
This is the system standard behavior. If you need your 'on every save' workflow rules not triggering on object creations, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.
You can find more details about the services offered by Cloud Service Center.
You can contact Cloud Service Center as follows:
- If you are a partner: please use email@example.com or the Partnerfinder
- If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of Cloud Service Center, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.
An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://ideas.sap.com/SAPCloudforCustomer
KBA , LOD-CRM-EMP , Employee , How To