On 'Online Item Status' Report there is a column called ‘Has Access’ (Y, N) that indicates if user has access to the item or not. However, this does not indicate if user does not have access due to locket action or if user exceeded the maximum attempts configured at item level. Is there a report available that indicate this difference?
SuccessFactors Learning Management System - Reports
Reproducing the Issue
Navigate to Learning Administration
Click Reports menu
Choose Online Status report
Run the report after choosing a user and a date
You will notice the column 'Has Access'
There is no standard report that could provide you this comparison - when user has no access due to a locket action or if user exceeded the maximum attempts configured at item level. If you desire SAP to develop this kind of report for you, please reach Professional Services team or raise an enhancement request on our SuccessFactors Community.
Has Access, Item locked for user, Online Item Status report, exceeded maximum attempts , KBA , LOD-SF-LMS-REP , Reporting Data , Problem