SAP Knowledge Base Article - Preview

2535284 - CRM IC: How to automatically add a signature to IC E-Mails when creating a new e-mail or when forwarding or replying


  • Standard response isn't automatically added to your E-Mail
  • Although you have set flag "Tracking Text on Reply" in the E-Mail profile assigned to your business role, no tracking text is added automatically to your reply E-Mail.
  • You want to know how to create an E-Mail signature 



  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA


SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0


KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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