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SAP Knowledge Base Article - PreviewSymptom
Creation of two or more incidents with the same problem description under different components
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Environment
SAP Support Portal, SAP One Support Launchpad
Keywords
incident creation, speed up, incident processing, SAP Support Portal, SAP One Support Launchpad, , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To
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