SAP Knowledge Base Article - Public

2534674 - How to fix inconsistencies in MDF Objects List?

Symptom

  • How to clear the MDF cache
  • One or more of these symptoms might be occurring:
    • MDF objects disappeared from the instance
    • MDF objects are not showing up in the Configure Object Definition page but you still can see them in Configure People Profile (or other part of the system)
    • Different browsers show different list of MDF objects
    • Picklist Centre is empty, error in browser console log "Entity PickListUIV2 is not found. Please contact your system administrator."

Environment

  • SAP SuccessFactors HXM Suite
  • OData API
  • Metadata Framework (MDF)
  • SAP SuccessFactors Employee Central

Cause

Inconsistencies can sometimes occur when changes are made to MDF objects in the following scenarios:

  • Uploading the Corporate or Succession Data Model xml in Provisioning
  • Changing the Corporate or Succession Data Model in Admin Center via Manage Business Configuration
  • Changing an Object Definition

Resolution

If the changes made to the MDF Objects are not correctly reflected in the instance, clearing the MDF cache is recommended.

For customers:

To clear the Metadata Cache go to:

  1. Admin Center
  2. OData API Metadata Refresh and Export
  3. Refresh Metadata Cache*

*If this is not a visible option in Admin Center, then you will need to permission it via RBP. The tool is found under the permission category Manage Integration Tools.

For Partners and Customer Support:

To clear the MDF Cache via Provisioning go to:

  1. Provisioning
  2. Under "MDF Cache Tool" click "Clear Cache" link
  3. Click "Click to clear cache" button

See Also

2494461 - Unable to edit and save Changes to Positions

2473257 - Object definition not available

Keywords

Success Factors , SF , EC , MDF Cache Tool , Refresh Metadata Cache , Could not find property with name, odata, api, integration, clear cache , KBA , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , LOD-SF-INT , Integrations , LOD-SF-EC-MDF , MDF & EC2MDF Migration , LOD-SF-INT-ODATA , OData API Framework , How To

Product

SAP SuccessFactors HXM Suite all versions