2534674 - How to fix inconsistencies in MDF Objects List?

• How to clear the MDF cache
• One or more of these symptoms might be occurring:
• MDF objects disappeared from the instance
• MDF objects are not showing up in the Configure Object Definition page but you still can see them in Configure People Profile (or other part of the system)
• Different browsers show different list of MDF objects
• Picklist Centre is empty, error in browser console log "Entity PickListUIV2 is not found. Please contact your system administrator."

• SAP SuccessFactors HXM Suite
• OData API
• Metadata Framework (MDF)
• SAP SuccessFactors Employee Central

Inconsistencies can sometimes occur when changes are made to MDF objects in the following scenarios:

• Uploading the Corporate or Succession Data Model xml in Provisioning
• Changing the Corporate or Succession Data Model in Admin Center via Manage Business Configuration
• Changing an Object Definition

If the changes made to the MDF Objects are not correctly reflected in the instance, clearing the MDF cache is recommended.

For customers:

To clear the Metadata Cache go to:

1. Admin Center
2. OData API Metadata Refresh and Export
3. Refresh Metadata Cache*

*If this is not a visible option in Admin Center, then you will need to permission it via RBP. The tool is found under the permission category Manage Integration Tools.

For Partners and Customer Support:

To clear the MDF Cache via Provisioning go to:

1. Provisioning
2. Under "MDF Cache Tool" click "Clear Cache" link
3. Click "Click to clear cache" button

2494461 - Unable to edit and save Changes to Positions

2473257 - Object definition not available

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