Symptom
Can we change the format of data pulled by Syntax Tags?
For example:
User ID Syntax Tag - instead of displaying Lastname, Firstname, can we change it to Firstname Lastname
Environment
SAP SuccessFactors Learning Management System
Reproducing the Issue
1. System Admin >> Configuration >> Notification Templates
2. Select the Notification Template you wish to edit
3. There is no option to edit the format of data pulled by syntax tags.
Resolution
Syntax Tags are hardcoded in the system. To change the format of pulled data, it would be an enhancement request or a customization request from Professional Services.
See Also
2527987 - LMS - Add Syntax Tags to Notification Templates
Keywords
LMS, Syntax Tags, Notification Template Syntax Tags, Syntax Tags Data Format, Notification, , KBA , LOD-SF-LMS-NOT , Notifications , Problem