SAP Knowledge Base Article - Preview

2533441 - Job Scheduler not working after signal 11 in mda_update_stmt_metrics() - SAP ASE

Symptom

  • You run regular Monitoring jobs and scripts on your SAP ASE database which access ASE Monitoring tables via Job Scheduler.
  • On systems running SAP applications, you have ATM routines set up via Job Scheduler.
  • ASE errorlog reports an "infected with signal 11" error in the module mda_update_stmt_metrics() with a stack trace:

Current process (0x184f010b) infected with signal 11 (SIGSEGV)
Address 0x0x00000000014a4ce2 (mda_update_stmt_metrics+0x13b), siginfo (code, address) = (1, 0x0x00000000deadbba6)

  • Following this, Job Scheduler fails to run the scheduled jobs successfully. ASE itself is up and running.
  • On SAP systems, ATM stops working..


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 SP137
  • SAP Adaptive Server Enterprise (ASE) 16.0 SP01 PL03 and SP02 PL02
  • SAP Adaptive Server Enterprise (ASE) 15.7 SP137 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 SP01 PL03 and SP02 PL02 for Business Suite

Product

SAP ERP 6.0

Keywords

803545, CR803545, CR#803545, mem_freepages, curs_close, cursor , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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