SAP Knowledge Base Article - Preview

2530845 - Tile in sm_workcenter cannot be opened due to "HTTP request failed" or "Unable to load groups"

Symptom

You want to open some tiles in sm_workcenter, but got the error "HTTP request failed" as below

issue screenshot.png

If you click on Show Details, you will see the text

"call was terminated because the corresponding service is not available" in the long detailed text.

or the following error "Failure - Unable to load groups" appears,

error message.jpg

Or the following error might appear,

Backend request for populating config model failed

and the error details as below can be seen

No System Alias found for Service


Read more...

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

HTTP request failed; Backend request for populating config model failed;No System Alias found for Service; , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.