SAP Knowledge Base Article - Preview

2530772 - Ticket Created by Inbound Email Channel Assigned Wrong Ticket Type

Symptom

You have maintained multiple ticket types for E-mail Addresses with Channel Direction Inbound Only in Administrator.

However, wrong ticket type is assigned for tickets.   


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Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

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