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2530722 - SAP ASE - Warned 'Password for user sapsa/sapsso does not work' when doing Database migration using SUM


  • When doing migration from 3rd party Database to ASE DB using SUM, it warned following errror message:
    Password for user 'sapsa' does not work: Process /addhd/SUM/abap/bin_749/SAPuptool exited with 20, see '/addhd/SUM/abap/log/SYBSTMTSTD.OUT' for details
    Refer to illustration for more details:

  • Checking SYBSTMTSTD.OUT log and found following information:
    EXECUTING /addhd/SUM/abap/bin_749/SAPuptool execdb ../var/SYBCONCHECKSA.TSQL
    Logging to '/addhd/SUM/abap/log/SYBCONCHECKSA.LOG'
    1EETQ008 Error message: DBSL error 99 (db code 4002): Connect failed
    1EETQ003 exit code: "20"

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Adaptive Server Enterprise (ASE) 15.7 all versions
  • SAP Adaptive Server Enterprise (ASE) 16.0 all versions


SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0


4002, SUM, SYB_SETUPCONNECT, SYBSTMTSTD.OUT , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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