SAP Knowledge Base Article - Public

2530613 - HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud (BOC)

Symptom

  • HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)
  • The tenant is configured with SAML Single Sign-On (SSO)
  • The metadata.xml for the custom IDP has changed recently

Environment

  • SAP Analytics Cloud
  • SAML Identity Provider

Reproducing the Issue

  1. Browse to SAP Analytics Cloud tenant url
  2. Enter SAML logon credentials
  3. Notice the error

Cause

SAML Identity Provider has undergone a change which requires re-importing metadata.

Resolution

If you experience this error after the metadata of the custom SAML Identity Provider has been changed, you need to contact Product Support to import the new metadata.

Please submit an SAP Product Support Incident using the component LOD-ANA-BI. You must specify your SAP Analytics Cloud URL and attach the new metadata XML to the support incident. There will be a service disruption, and users will be unable to access SAP Analytics Cloud until SAP Support finishes uploading the new metadata.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SAML, SSO, Security, authentication, 422 , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0