- HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)
- The tenant is configured with SAML Single Sign-On (SSO)
- The metadata.xml for the custom IDP has changed recently
- SAP Analytics Cloud
- SAML Identity Provider
Reproducing the Issue
- Browse to SAP Analytics Cloud tenant url
- Enter SAML logon credentials
- Notice the error
SAML Identity Provider has undergone a change which requires re-importing metadata.
If you experience this error after the metadata of the custom SAML Identity Provider has been changed, you need to contact Product Support to import the new metadata.
Please submit an SAP Product Support Incident using the component LOD-ANA-BI. You must specify your SAP Analytics Cloud URL and attach the new metadata XML to the support incident. There will be a service disruption, and users will be unable to access SAP Analytics Cloud until SAP Support finishes uploading the new metadata.
- Help resources
- Help portal
- SAP Community ( Questions & Answers / Direct Link to ask question / Blogs )
- SAP community wiki
- Ideaplace forum ( for enhancement requests & new features )
- Video tutorials
- Videos by topic areas: ( Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration )
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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