SAP Knowledge Base Article - Public

2529654 - Operation not possible; user settings could not be determined

Symptom

You are using a Partner Development tenant and want to create an extension field via the UI.

You get the following error: Operation not possible; user settings could not be determined.

Reproducing the Issue

  1. Go to any work center.
  2. Go to any view.
  3. Open any document.
  4. Select Adapt - Enter Adaptation Mode in the menu bar.
  5. Select Adapt - Edit Screen in the menu bar.
  6. Select Extension Fields.

You get the error message Operation not possible; user settings could not be determined.

Cause

In Partner Development tenants, the creation of KUT fields is not supported.

Resolution

This is expected system behaviour.

Keywords

KBA , development tenant , bydesign tenant , extension field , operation not possible , user settings could not be determined , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions