SAP Knowledge Base Article - Public

2528708 - How to resend the invitation email for user accounts in SAP Analytics Cloud

Symptom

  • You created a user account using an incorrect email and you typed the correct email later.
  • The user had SPAM filters activated and the original email was blocked as indicated in KBA.2527607 and you want to send the invitation again.

Environment

SAP Analytics Cloud

Resolution

  1. Go to the menu Security > Users.
  2. Click the number of the column corresponding to the user you cant to send the invitation again (similarly to select a row in Excel).
  3. Click the envelope icon: Resend email invitation.

Please note that due to server overload welcome email may arrive with the delay up to two hours. SAP is working on the solution.

Resend_Email_Invitation.png

See Also

 

Keywords

email, send again, mail, resend, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Forget, Forgot, Forgotten, e-mail, credentials, , KBA , sac credential resend , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0