SAP Knowledge Base Article - Public

2528697 - Cannot Maintain Territory Management Determination Rules

Symptom

Territory Management Determination rules cannot be maintained.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Realignment Run view.
  3. Click Maintain Territory Rules.
  4. Go to the Territory Management Rule page.
  5. Click Add Row.
  6. You will see an error occurred.

Cause

If the total number of rules are more than 10K, editing of the rules is not allowed in the C4C UI.

Resolution

Please use the Excel export/import functionality to make your modification(s).

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Hybris Cloud for Customer 1708