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SAP Knowledge Base Article - PreviewSymptom
When attempting to download media such as an image, xls, or others from one of the hybris cockpits or hmc, you see the following error in the browser:
Another symptom is that certain thumbnails do not appear in some areas of the cockpits as seen here:
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Environment
Apache Server containing bugfix CVE-2016-8743
Apache httpd 2.4.25 or higher
Debian apache2 2.2.22-13+deb7u8 or higher
AND
One of the following hybris versions or lower:
6.3.0.3
6.2.0.6
6.1.0.10
6.0.0.12
5.7.0.23
5.6.0.17
5.5.1.16
Product
SAP Hybris Commerce 6.0 ; SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP hybris Commerce 5.7 ; SAP hybris Commerce Suite 5.5-1 ; SAP hybris Commerce Suite 5.6
Keywords
Hybris, error, images, download, thumbnail, downloading, missing, Apache , KBA , CEC-COM-CPS , SAP Commerce , Problem
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