SAP Knowledge Base Article - Public

2528160 - How to check if the LMS is on AKAMAI


This KBA covers how to check if the Learning Management System (LMS) is on Akamai

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Follow the below steps

  1. Go the learning admin side of the application and copy the part of the url from the browser- the url will be similar to, where abc is the LMS Instance ID
  2. Go to windows search of your laptop/desktop and search for cmd and open command prompt:

  3. Use ping command in the command prompt following the url which you copied in the first step
  4. Screenshot of using the command:


  5. If the result returns contains a server 'akamaiedge' then your LMS is on AKAMAI (full server name highlighted in the screenshot)


SF LMS SuccessFactors Learning AKAMAI CHECK AKAMAI LMS ON AKAMAI USE OF AKAMAI , KBA , LOD-SF-LMS , Learning Management System , Problem


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