SAP Knowledge Base Article - Public

2527891 - Cannot Default The Code List Document Type For Appointments

Symptom

You want to set the default Document Type for Appointments but not for Phone calls and Tasks.

Reproducing the Issue

  1. Go to the Administrator work centre.
  2. Open the General Settings tab.
  3. Select Code List Restriction.
  4. Click New.
  5. Select Code to Restrict Document Type for Business Object Activity.
  6. Open the Default Values tab.
  7. No Activity types are available in the Control Field Values column.

Cause

Since the Document Type is used in many other applications such as Tasks, Phone Calls, etc it is not possible to restrict Code List Restriction configuration for only one Activity.

Resolution

This is the expected behaviour of the system in the current release of Cloud for Customer.

Keywords

KBA , SRD-CC , Cross Components , Product Enhancement

Product

SAP Cloud for Customer core applications 1708 (old) ; SAP Hybris Cloud for Customer 1708