SAP Knowledge Base Article - Public

2527393 - SAP Analytics Cloud Live Data Connection to SAP Universes via SAP BOE Live Data Connect *** Master KBA ***

Symptom

It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

  • You want to install the SAP BOE Live Data Connect component to leverage existing SAP Universes from the SAP BusinessObjects Business Intelligence Platform (BI /BIP) in SAP Analytics Cloud (SAC).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP Analytics Cloud 
  • SAP Business Intelligence Platform 4.2 SP6 or higher
  • SAP BOE Live Data Connect ( LDC / LUC ) 2.x or 3.x

Resolution

Release Note : 2771921 - SAP BusinessObjects Live Data Connect Release 3.0

SAP BusinessObjects Live Data Connect Installation and Security Guide

Live Data Connection 

SAC BOE Live Data CORS.png

Installation of SAP Analytics Cloud Live Data Connect

Installation of SAP Analytics Cloud Live Data Connector can be done following the instructions in the Installation and Security guide at the below URL:
https://help.sap.com/viewer/6be6d1fc887046f7a5e5c1aa52505e86/latest/en-US

Troubleshooting SAP Analytics Cloud Live Universe Connection:

Similar troubleshooting methodology could be taken and used from SAP Knowledge Base Articles written for SAP Analytics Cloud connecting to other system types:

  • 2502174 - HANA Basic How-To Series - HANA and SSL - CSR, SIGN, IMPLEMENT (pse container ) for HTTPS connections, using Web Dispatcher Administration 

SAML SSO

  • 2747805 - How do I configure SAML SSO Live Data Connection to SAP Universe using SAP Cloud Platform Identity Authentication (SCI) Identity Provider in SAP Analytics Cloud ?
  • 2885353 - "An unexpected error occurred, please contact your administrator" when using Live Universe Connect (LUC) with SAML SSO Authentication method in SAP Analytics Cloud
  • 2838745 - HTTP Status 404 – Not Found error when configuring SAML SSO for BOE Live Data Connect in SAP Analytics Cloud (SAC)

Google Chrome version 80

  • 2889975 - SAP BusinessObjects Live Data Connect and Google Chrome 80: connection failure

Limitations:  

  • Refer to 2527917 - Limitations of SAP Universe Live Data Connection in SAP Analytics Cloud

Common issues:

  • 2897994 - Live Universe Connection fails when BOE Live Data Connect (LUC) version 2.3 is deployed on Tomcat 8.5.32 or Tomcat 9.0.26 in SAP Analytics Cloud (SAC)
  • 2846665 - Fail to establish the Live Data Connection to BI Platform Universe in SAP Analytics Cloud (SAC)
  • 2807739 - SAP BOE Live Data Connect (LUC) servlet for Live Data Connection to Universe fails to start or deploy in SAP Analytics Cloud (SAC)
  • 2810144 - "An unexpected error occurred, please contact your administrator" when using LUC 2.0 with SAML SSO enabled in SAP Analytics Cloud
  • 2881522 - SAP Live Data Connection to BI Universe does not return the live data in SAP Analytics Cloud (SAC)
  • 2811647 - Live Universe Connect App does not start after deployment on Tomcat
  • 2786987 - What SAP Business Intelligence Enterprise Universe (UNV and UNX) are supported in SAP Analytics Cloud (SAC) ?
  • 2751737 - What authentication methods are supported with Direct Live Data Connection to SAP BI Universe in SAP Analytics Cloud (SAC) ?
  • 2821049 - No object is available in the Live Universe Query window when creating a model based on a Live Data Connection to Universe in SAP Analytics Cloud (SAC)
  • 2542828 - SocketTimeoutException error when SAP Analytics Cloud uses Direct type Live Universe Connection (LUC) to connect to a very complex universe on BIP.
  • 2899551 - Error #73 when using Universe Live Data Connector in SAP Analytics Cloud (SAC)

See Also

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Keywords

LUC, BIP, BI, 4.x, SERVER_ERROR_500, SAP Cloud for Planning, cloudforplanning, Cloud for Analytics, C4P, Cloud 4 Planning, HCP, C4A, BOC, SAP BusinessObjects Cloud, bobj, BW, ERP, UNX, SAP Analytics Cloud, C4A, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, Live Universe Connector, LUC, 2.4, 3.0   , KBA , bip bi bobj , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , LOD-ANA-LDC-UNV , SAC Live Data Connection Universe , Problem

Product

SAP Analytics Cloud 1.0