SAP Knowledge Base Article - Public

2527271 - You Are Not Able To Select Someone Using Tagging On Feed

Symptom

When tagging someone in the feed using the '@' functionality, you cannot select the employee.

Reproducing the Issue

  1. Go to Feed work center.
  2. Click inside the Post an Update box.
  3. Type @ABC (ABC represents the employee name).
  4. You will see that a selection box opens with options.
  5. Click on the employee ABC.
  6. The system does not tag the employee and the selection box does not go away.

Cause

If you click on the cell that contains the name of the employee, the row identifier is going to be remembered for the next search. Hence, you will not be able to select that row again.

Resolution

Click on the Row selector, a little box located to the left. This makes sure that the row identifier is not remembered and you can select employees normally.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1711