You receive the Error Message: Please enter a party with role Employee Responsible, even though you excluded it in the Party Determination.
Reproducing the Issue
Prerequisite: You have excluded the Employee Responsible for Sales Quotes in Maintain Involved Parties in the Business Configuration work center for this object.
- Go to the Sales work center.
- Go to the Sales Quotes view.
- Open the relevant Quote ABC (ABC represents the name).
- The system shows the error: Please enter a party with role Employee Responsible.
The Employee Responsible is mandatory for Sales Quotes and cannot be switched off.
This is the expected system behaviour.
As a workaround you can ensure that in C4C an employee is determined; for example you can create a dummy employee.
In outbound cases remove the mapping for the Employee responsible in PI to avoid that the employee is sent from C4C to ERP.
In the Administration Guide, search for Party Role determination/ Maintain Involved Parties.
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