SAP Knowledge Base Article - Preview

2526671 - Agentry crashes on Android devices when switching application or idle timeout or VPN


  • In the Agentry client, if you switch between different applications after synchronization, the program is terminated (crash)
  • There are no error messages during termination (crash)



  • Samsung Active 8 (Android 5.X)
  • Samsung Tablet A (Android 6.X)
  • SAP Mobile Platform SDK 3.0 (Agentry App: v70.14.0.37)


SAP Mobile Platform SDK 3.0


"Agentry client crash idle time out","Agentry client crash switch between app","Change software in Agentry crashes app","Agentry crash VPN","switch Agentry crash" , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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