SAP Knowledge Base Article - Public

2526470 - Candidate search not showing results for internal candidates - Recruiting Management

Symptom

 Candidate search not returning any results for internal candidates.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

  • Candidates

Reproducing the Issue

  1. Access Recruiting;
  2. Click in Candidates;
  3. Search a candidate using Candidate Search;
  4. Result shows external candidates only.

Cause

This is an issue with permission. For Candidate Search to work for internal candidates, permission should be given to be able to read employee data.

Resolution

Permission Read all fields you wish for Candidate Search to work in the Succession Data Model. The role should be "*" which is EVERYONE.

To check the permissions for the fields that you have set up on the Data Model, do the following:

  1. Admin Center -> Manage Business Configuration;
  2. Expand "Employee Profile";
  3. Find the field that you want, for example "firstName" and check the permission. If you don't have any, add the permission to field for the role *:
    resolution_1.jpg

Keywords

Candidate, search, Internal, results, not, showing, return, no , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions