SAP Knowledge Base Article - Preview

2525987 - Internal Server Error, SoapFaultCode:5 Server Error or Timeout error (ICM_HTTP_TIMEOUT) in jobs using the asynchronous channel


Communication with SAP Backend fails with Internal Server Error SRT_CORE 122 or Timeout error (ICM_HTTP_TIMEOUT) when checking the response from SAP.

Hint: Regarding error message Timeout error (ICM_HTTP_TIMEOUT) check the parameters PROCTIMEOUT (e.g. 600) and TIMEOUT (e.g. 120) for HTTPS protocol for all application servers (see sm51) in transaction smicm at first.

1. "HTTP Code: 500 ( Internal Server Error )" or "ICM_HTTP_TIMEOUT" occurs in the error log in transaction SRT_UTIL.

2. The job SM:LMDB GENERIC UPLOAD fails with SoapFaultCode:5 Server Error.

3. Other jobs cancel with "Internal Server Error".


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

4. Affected is also step 3.2 in SOLMAN_SETUP -> System Preparation -> Setup Connectivity to SAP ->  Support Hub Connectivity. Finalize Supoport Hub Connectivity will get red.



SAP SOLUTION MANAGER 7.2 SP05 and higher


SAP Solution Manager 7.2


REFRESH_ADMIN_DATA_FROM_SUPPORT; SM:UPLOAD SYSTEM DATA; SEND_SYSTEM_RELATIONSHIP_TO_SUPP , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , XX-SER-NET-HTL , Problems with remote access from SAP to Customer system , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.