SAP Knowledge Base Article - Preview

2525615 - Partner support incident handling - Error: Loading incident information failed!

Symptom

  • Getting an error when trying to view an incident
  • Error: Loading incident information failed! HTTP request failed (400 Bad Request): Support partner has blocked incident create/display/edit. Please contact your support partner for further assistance.

Loading incident error.png


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Environment

  • SAP ONE Support Launchpad
  • Incident Management

Product

SAP Solution Manager 7.1

Keywords

incidents view for reported cases from Partner, Endkunde sieht incidents aber kann sie nicht aufrufen. , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , Problem

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