SAP Knowledge Base Article - Public

2525032 - Purchase Order not available in the service agent time sheet

Symptom

You have created Purchase Order XXX (XXX represents the Purchase Order ID) from a project for the execution of a Service.

The Purchase Order is in status Sent and all the documents are consistent.

In the Time Sheet, this Purchase Order does not appear in the Value Selection screen for time recordings.

or

If you forcibly enter the Purchase order and the respective task in the time sheet, then you would get below error

"Purchase order not valid"

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work centre.
  2. Go to Self-Services Overview view.
  3. Go to Edit Time Sheet.
  4. Select Add row.
  5. Enter the Project Task ID.
  6. Click on the Purchase Order Value Selection.

The system displays: No records found.

Cause

You have not marked the Item as Time Recording Required in the Items tab of the Purchase Order. You can see it by following these steps:

  1. Go to Purchase Requests and Orders work centre.
  2. Go to Purchase Orders view.
  3. Show All Purchase Orders.
  4. Find XXX.
  5. Select Edit.
  6. Go to the Items tab.

In the Details, you can see the Time Recording Required flag is not checked.

Resolution

A Goods and Service Receipt is expected for this Purchase Order delivery, not a time recording.

You can create this document in the Goods and Service Receipt work centre, in the Purchase Orders To Be Delivered view.

Keywords

time recording for service agent, project purchase order,Purchase order not appearing in the time sheet,purchase order not found,Purchase order not appearing automatically , KBA , AP-PRO , Project Processing , How To

Product

SAP Business ByDesign all versions