When working with a CRM Order, ITSM, or Charm document, links to related documents or e-mails cannot be opened from the "Related Transactions" or "Scope" assignment blocks.
When trying to access the document from the "Related Transactions" assignment block, the following error appears:
"Navigation not possible; object type has not been defined"
- SAP Customer Relationship Management (CRM)
- SAP Solution Manager 7.2
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
SOLMAN, CRM, emails, e-mails, incoming, outgoing, itsm, charm, related transactions, scope, link, transaction, not opening, broken link, navigation, object type, assignment block, CRM_UIU_BT_DOCFLOW(004), not opening, follow-up document, , KBA , CRM-BTX , Business Transactions , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CRM-IC-CHA-EMA , E-Mail Integration , How To
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