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2523996 - "load transaction" fails in buf_unlatch_all - SAP ASE

Symptom

On occasion, the ASE server crashes while loading a transaction log backup.
This may happen during ad-hoc loads or log-shippping in a warm-standby environment with Primary and Disaster Recovery (DR) servers; that is, when full database dump followed by transaction log dumps are loaded from Primary to the DR.

The failure involves stacktrace errors during the REDO phase of the recovery process.
The stacktrace errors reference one or all of the following functions: buf_unlatch_all(), hk__wash_main(), buf__unhash_and_keep_grabbed_mass()


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 16.0

Keywords

"transaction log dump", buf_unlatch_all, shutdown, crash, recovery, "load transaction" , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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